TERMS & CONDITIONS
Last Updated: 2025
Avernac Enterprises Private Limited
Maharashtra, India
1. Introduction & Acceptance of Terms
Welcome to the official website of Avernac Enterprises Private Limited (“Company”, “We”, “Us”, “Our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, catalogues, communication channels, quotations, and any services offered by us.
By using our website, submitting inquiries, requesting quotations, or entering any business discussion with Avernac, you acknowledge, understand, and agree to be bound by these Terms.
If you do not agree, please discontinue using our website or services immediately.
2. Nature of Our Business
Avernac Enterprises Private Limited is a registered Indian private limited company engaged in global exports of:
Food products
Agricultural and processed food items
FMCG & Cleaning chemicals (Upcoming)
Textiles & apparel (Expanding)
Handicrafts & furniture (Expanding)
Machinery & industrial goods (Upcoming)
All sales, shipments, and communications are conducted strictly under B2B (Business-to-Business) international trade practices.
3. Eligibility to Use Our Website
By using this website, you confirm that:
You are above 18 years of age
You are representing a legitimate business or organization
You possess authority to enter into commercial agreements
You will not misuse the website for fraudulent or illegal activities
4. Website Use & Restrictions
You agree NOT to:
Copy, scrape, or reproduce website content or product listings
Misrepresent your identity or submit false inquiries
Attempt to hack, disrupt, or interfere with website systems
Upload harmful code, malware, bots, or automated scripts
Use our contact forms for spam or non-business communication
Violation may lead to blocking, legal action, or termination of communication.
5. Product Descriptions & Accuracy
We strive to maintain accurate product information. However:
Natural agricultural variations may occur
Grades and appearance may differ by supplier
Packaging may vary based on order size, destination, or compliance laws
Prices may fluctuate due to market conditions
The final, binding product details will always be mentioned in your official quotation, proforma invoice, or sales agreement.
6. Pricing, Quotations & Validity
6.1 Quotation Validity
All quotations issued by Avernac are:
Valid only for the specified period (usually 7–15 days)
Subject to raw material market changes
Subject to shipping line rate fluctuations
Non-binding until officially accepted in writing
6.2 What Quotations Include
A quotation may include:
Product specification & grade
Packaging type
MOQ (Minimum Order Quantity)
Price per unit
Incoterm (FOB/CIF/EXW)
Estimated delivery timelines
6.3 Price Adjustments
We reserve the right to revise pricing due to:
Commodity market movements
Currency fluctuations
Export restrictions
Raw material cost changes
7. Payment Terms
Payment terms depend on product type, volume, and destination. Common methods include:
Advance Payment (100%)
Partial Advance + Remaining Before Loading
LC (Letter of Credit) – accepted only for large quantities
TT Bank Transfer
7.1 Non-Payment
If payment is delayed or not received:
Shipment may be postponed or canceled
Order may be withheld
Penalties may apply
No goods will be shipped without confirmed payment.
8. Order Confirmation & Cancellation
An order is considered “confirmed” only when:
Buyer accepts quotation in writing
Payment terms are agreed upon
Advance payment is received
Production/packing schedule is finalized
8.1 Cancellation by Buyer
If a buyer cancels after confirmation:
Advance payment may be forfeited
Processing, material, and packaging costs will be charged
Company reserves right to claim damages
8.2 Cancellation by Company
We may cancel orders in case of:
Fraudulent or unverifiable buyer information
Non-payment or breach of terms
Export restrictions imposed by government
Supplier issues affecting product availability
9. Shipping, Logistics & Delivery Terms
9.1 Incoterms Used
We operate under internationally recognized Incoterms:
FOB – Buyer pays freight
CIF – We handle freight & insurance
EXW – Buyer handles entire logistics
9.2 Shipping Delays
We are not responsible for delays caused by:
Port congestion
Customs clearance delays
Natural disasters
Vessel schedule changes
Strikes, political restrictions, or accidents
9.3 Risk Transfer
Risk is transferred to buyer according to the selected Incoterm.
Once goods are delivered to port/shipping carrier as per Incoterm, buyer assumes all responsibility.
9.4 Transit Damage
We are not liable for damage during transit unless explicitly covered under CIF insurance.
10. Quality Control & Compliance
Avernac ensures:
Pre-shipment quality checks
Lab testing if required
Phytosanitary & fumigation treatment
Export-standard packaging
Correct labeling
10.1 Agricultural Variations
Food and agricultural products may vary in:
Color
Size
Moisture
Aroma
Texture
Such natural variations are not grounds for dispute.
11. Documentation Provided
We provide all necessary export documentation, including:
Commercial Invoice
Packing List
Certificate of Origin
Phytosanitary Certificate
Fumigation Certificate
Lab Test Reports
Bill of Lading / AWB
MSDS (if applicable)
Insurance (if CIF)
12. Returns, Complaints & Dispute Policy
12.1 Returns
Due to the nature of international B2B trade, returns are not accepted.
12.2 Complaints
Complaints must be:
Reported within 48 hours of receiving goods
Supported with photos, videos, and documentation
Sent to [email protected]
We will review and resolve concerns professionally.
12.3 Liability Limit
Avernac’s maximum liability is capped at:
The invoice value of the goods supplied — nothing more.
We are not responsible for:
Buyer’s resale issues
Lost profits
Third-party damages
Storage or handling problems
Customs seizures due to buyer-side issues
13. Intellectual Property Rights
All content on this website including:
Text
Images
Product descriptions
Branding
Logos
Layout
is the intellectual property of Avernac Enterprises Private Limited.
Unauthorized use, reproduction, or distribution is strictly prohibited.
14. Privacy & Data Protection (DPDP Act Compliance)
We comply with the Digital Personal Data Protection Act, 2023.
By using our website or contact forms, you consent to:
Collection of business-related personal data
Storage of contact and inquiry information
Communication for quotations, catalogues, and order processing
For detailed privacy practices, refer to our Privacy Policy.
15. Indemnification
You agree to indemnify, defend, and hold harmless the Company against all claims, damages, penalties, losses, or costs arising from:
Misuse of website
Submission of false information
Breach of these Terms
Violation of applicable laws
Buyer-side negligence or misuse of goods
16. Force Majeure
We shall not be liable for failure to perform obligations due to:
Natural disasters
War, terrorism, riots
Government restrictions
Strikes
Port shutdowns
Epidemics or pandemics
Transport disruptions
Any such event extends timelines without penalty.
17. Termination of Services
We reserve the right to refuse or terminate service if:
Fraudulent activity is detected
Communication is abusive or unprofessional
Buyer violates terms
Buyer fails to pay
18. Governing Law & Jurisdiction
These Terms are governed by the laws of India, and disputes shall be resolved exclusively under:
Courts of Maharashtra, India.